Cloud SDDC VCF

VCF 5.2.1 – SDDC Manager update is stuck

If you are updating the SDDC Manager from 5.2 to 5.2.1 in a strictly firewall secured environment where only a few, officially vendor documented URLs are allowed for outgoing traffic then you can possibly run into the same issue as we did.

During the SDDC Manager update the process is stuck in the step “Refresh Customer Certificates” after the SDDC Manager Reboot:

In the lcm-debug.log you can see an entry like “Recoverable I/O Exception [java.net.SocketException] caught when processing request to https://storage.googleapis.com:443”:

After allowing the outgoing traffic in the firewall the update was succesful. It seems this URL has not been documented by VMware.

I hope this short post can be helpful to you. Feel free to share if you like…


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Date: 30.10.2024
Version: 1.0